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1.6

I opened an account with td for the 2nd time biggest mistake in my life. I opened the account on August 2 with $100.00.

Later on that day I made a deposit of 3,000. My family and I went to check into our hotel and card got declined. I called td and said because my account was new funds had to be verified (how do you verify cash deposit). I called the branch where I made the deposit and had to wait an additional 8 hours for funds to be available.

It is August 4th and my family and I wanted to extend my stay card got declined again. I called and I was told my account was frozen and I can not speak to know one until Monday the 6th my family and I are currently sleeping in my car., I dont carry cash, and I am waiting for my card in the mail from my other bank because I lost that one. I have never in my life been so upset and feel like i being pranked. How can you freeze someone account without letting the person know that the account is being frozen.

I spoke to some guy who was not raised properly. The person on the phone was so rude he said to me you, there is fraud activity on your account deal with it. I will be filing a police report for freezing my account and will be consulting in the lawyer. I have never been so humiliated in my life.

Not to mention I had to sleep in my car. I hope that where this complaint go you see this and unfreeze my account . Despite every bad review on this bank I still chose to bank with TD and made the worst decision please look up reviews and complaint with this bank before opening an account they are horrible. Not to mention customer service is bad.

I was on hold for 43 min and 30 seconds. RUNNNN from this bank. I have to wait until Monday to speak with a department called global security.

I seen the reviews on that department as well. I am not the person to judge off reviews but this I wish I did....

Reason of review: Bad quality.

Monetary Loss: $2000.

Preferred solution: UNFREEZE MY ACCOUNT.

TD Bank Cons: Phone service.

Location: 733 E Main St, Meriden, CT 06450, USA

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