This institution has resorted to unethical practices to hit the average Joe with unreasonable and unjustified fees. My sincere wish is that Anderson Cooper of CNN gets hold of this story and exposes this retaliatory attempt at recouping bad home loans they gladly handed out. The senior board members of this institution should be ashamed of themselves.
How can they issue overdraft fees on transactions that have not yet occurred. In other words if I set up an automatic payment for two weeks from today, this amount is immediately encumbered even though the money is still in your account and the payment does not show up on your account statement or balance. Their software people could easily accomplish this but they choose not to.
At the very least this is highly deceptive, at the very worst it is criminal.