Show reviews that mention
bank account customer service customer service money card branch business phone
Filter review
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Dec 01, 2020

Company fixed the issue and I have been provided with apology. Td came in and helped solved the problem.

Original review posted by user Nov 05, 2020
I open a small business account in January and was told that I was given the best account after explaining to the customer service about my business, ( I started my business at a very difficult time to start any business as COVID was just starting to close up our...
View full review
View full review
2 comments
#1988397

This bank is horrible. This is a Canadian bank operating in the U.S and they are taking advantage of good hard working people in the U.S.

They finance Ashley Furniture and the interest rates are absurd. I made a payment through their electronic payment and they stated the check did not go through. I had plenty of money in the bank and have paid them on time for over 2 years and never late on a payment. They charged me 25 for late fee and 35 for the return of the check.

They resubmitted the check and it went right through 3 days later. I cannot determine what happen. Of course they blamed it on me and lower my credit limit from 8000 to 2500.00. On top of this because my girlfriend is on the card with they reporter her to the credit bureau which in return lower her credit score by twenty points.

they would not reason me. No Im sure they are making millions off the hard work of everyday people but if you make one mistake they ruin your life.

I say these corporation should be dissolved and stop doing business with organizations like TD bank. They should be reported to department of Justice or something.

View more comments
Resolved
ID
#2267382 Review #2267382 is a subjective opinion of poster.
Location
Edmonton, Alberta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

W.68 St Bank exec had me arrested and committed

Emailed him about missed appointments to reinstate business acct re threats of acid to me,Trump and Biden

User's recommendation: Dress for success & don't complain.

View full review
ID
#2580461 Review #2580461 is a subjective opinion of poster.
Service
Td Bank Loan Officer
Pros
  • Hours and convenience
Cons
  • Complaints got me arrested and committed
Loss
$78000
Preferred solution
To sue involved, TD Bank, all and first causes

Unusual Treatment of Business Customer

After sending the TD Officer an email about reason for missed busi acct reinstatements he had me arrested &;;;;;; committed
View full review
ID
#2580395 Review #2580395 is a subjective opinion of poster.
Location
Elmhurst, New York
New Reviewer

My account still said is overdrawn

I deposited money into my account just the yesterday and it still said that its overdrawn. Please let me know whys that is I deposited that money at a teller.
View full review
ID
#2515265 Review #2515265 is a subjective opinion of poster.
New Reviewer

Want to identify a fraud transtion

Update by user Apr 21, 2021

Td bank refuses to accept any responsibility for not conducting an investigation of their own. Also doesn't want to do anything about the situation

Original review posted by user Apr 21, 2021
My money was given to a third party without my acknowledgement or permission. There was no investigation done to verify my involvement in this scam..

User's recommendation: Not Recommend.

View full review
ID
#2514834 Review #2514834 is a subjective opinion of poster.
Location
Wallingford, Connecticut
Service
Td Bank Service Transfer
Pros
  • Close to my house
Cons
  • Give away your money with out notifying you
New Reviewer

Want to identify a fraud transtion

Money was Whitelaw from my account and send back to outside party without my knowledge. There was no investigation done on behalf of td before releasing my money.

User's recommendation: Don't recommend.

View full review
ID
#2514821 Review #2514821 is a subjective opinion of poster.
New Reviewer
Started working their when it was Canada trust. It was great, did not pay well, but everyone seemed to want to do what was best for the customer, and it was fun trying to make everyone, customers, and employees happy. TD bank came in, stupid quotas which made people...
View full review
View full review
ID
#2501908 Review #2501908 is a subjective opinion of poster.
Location
Toronto, Ontario
Cons
  • Not very nice people
Loss
$100000
Preferred solution
Jail time for some people, plus a big compensation package, or a fight to be nationally televised
New Reviewer

Doesn't resolve issues of services not rendered paid for with TD Bank Card., instead its dispute resolution department does nothing to inquire of your complaint. I was told to take the complaint rd,

Failure to issue a credit to a card when the services weren't rendered and an e-mail from the service provider admitting the failure to provide services was provided TD Bank Complaint Department. TD told me to take it up with the Merchant, without contacting the merchant or me.Use another bank
View full review
ID
#2496230 Review #2496230 is a subjective opinion of poster.
Location
Conshohocken, Pennsylvania
Loss
$750
Preferred solution
Full refund
New Reviewer

Poor Customer relations

I pay my bill on the first of every month, every other payment they say they don't get the payment or no account this has happened many times I keep getting check fees. How do you get check fees from no account. I did not know they had 2 account numbers in there they help me to straighten it out. This has gotten worse today a young man helped me get it straightened out. SO I asked the supervisor to not charge me a fee because I did pay it. I had no idea what the site had when i put in the payment it only showed 1 account that I selected
View full review
ID
#2495812 Review #2495812 is a subjective opinion of poster.
Service
Td Bank Online Banking
Cons
  • Fix customer service your website should deny incorrect payment
Loss
$37
Preferred solution
I wuld like the check fee returned this is a recurring problem that thankfully a nice young man in your office helped me fix the problem that I did not know was there today
New Reviewer

Unable to talk with a representative. Talked with pissed customer.

I can't get someone to talk to. I would like to close my account ASAP because your service is non exsistent

User's recommendation: Don’t bother banking with T D banks.

View full review
ID
#2489720 Review #2489720 is a subjective opinion of poster.
Location
Jamesburg, New Jersey
Cons
  • Can not talk with a person
Preferred solution
Let the company propose a solution

Won't cancel a FRAUDULENT card!!!

same NATIVE guy with with My old work history took out MANY lines of CREDIT??? don't know how?? tried to phone in to cancel the cards .. Get a no can't help you/ YOU NEED TO DO THIS AND THAT!! Take the *** police report and stop giving CREDIT!! WITHOUT RESEARCHING THE CLIENT!!TD
View full review
ID
#2475497 Review #2475497 is a subjective opinion of poster.
Cons
  • Poor management

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

High fees - inaccurate info from phone reps, unresponsive to request to close account

I have even a TD customer for 30 years Was an original customer under the Commerce Bank brand that was sold to TD a few years ago. They still follow the same tag line is Americas most convenience bank which couldnt be further from the truth They scaled back phone reps to save money so you sit on hold for 10 minutes then reps say things to get you off the phone This bank sucks

User's recommendation: Sell the bank to someone who cares.

View full review
ID
#2464765 Review #2464765 is a subjective opinion of poster.
Service
Td Bank Online Banking
Cons
  • All
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Td close my account after I wrote here again then

TD close my account 1 week after I wrote a review here again them, I was with TD for more than 14yrs and had more than 4 different account, they close all my account just like that, be very careful how u open an account with TD as your account can be close just like that for no reason, and the sad part is that they have the RIGHT TO DO SO WITHOUT EXPLANATION.

User's recommendation: Be careful how u open account with TD.

View full review
ID
#2440627 Review #2440627 is a subjective opinion of poster.
Location
Edmonton, Alberta
Pros
  • Local staff
Cons
  • Lie to get your money
New Reviewer

Nesesito un número de teléfono al cual llamar de Mexico porque los 800 no puedo

Estoy tratando de llamar alos números 800 o 866 y no puedo porque estoy en Mexico necesito ablar con alguien..

User's recommendation: Si.

View full review
ID
#2431978 Review #2431978 is a subjective opinion of poster.
Preferred solution
Necesito ablar con alguien de servicio al cliente

Lack of professional ethics an employee named Lam Pham from TD bank location 1227main st Worcester MA

An employee name Lam Pham from the TD bank in 1227 main st Worcester MA We have to deel every single day with her nasty and disrespectful behavior towards us when we go to drop our deposit from our store she doesn't have no ethics at all and i spoke to the manager to see if she will take action on the matter but i quess she doesn't even care.. as a manager she is not even doing her job because we spoke and its still the same

User's recommendation: This employee should not be working with customers if she doesn't have no respect for customers.

View full review
ID
#2430391 Review #2430391 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Advanced Reviewer

Pissed off.....

They shut me down due to a business decision. They did this for no reason it lame. Why does TD america trade do not care about its coatomers.

User's recommendation: boycott.

View full review
ID
#2418496 Review #2418496 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Long hours to customers
Cons
  • Website is not user friendly
Preferred solution
Apology

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article