Latest review first
After months of telling them to take off the overdraft facility on my account, they left it on and never declined very small charges that were going to make the count go unto overdraft. They allowed all and every charge and glad for every opportunity to charge me $30...Read more
Company wrote 0 private or public responses to the review from Nov 26.
I work for a company with a large business account. Everyday I come into this branch and most times there is one person working and there is always an extremely long line. There are always other workers around but they are never at the counter helping guests. They...Read more
Company wrote 0 private or public responses to the review from Nov 23.
They gave me the wrong due date for my billing cycle, then blamed me for their mistake at the call center. Talked with Shari RC# 6899. Who was rude, disrespectful, and aggressive. When I tried to leave a review at the end of the call I was locked out of the process (...Read more
Company wrote 0 public responses to the review from Nov 15.
Customer Service doesn't exist within TD Bank. Never have I been as disgusted dealing with an organization that doesn't seem to care if customer needs are met. Every time I called, my account number was not recognized by the automated system, holding for hours, being...Read more
Company wrote 0 public responses to the review from Nov 04.
1. When I opened the account, the sales person offered me the benefit that I was going to get $20/month reward by doing 3 transactions every month. After I agreed to open the account and finished the rest of the process, he said unfortunately the offer was not...Read more
Company wrote 0 public responses to the review from Oct 19.
I was trying to log into my td card online account but I forgot both my username and password. They have it set up so that if you have forgotten both, they actually refuse to help you. The dialog box asks for a code that they know they never sent and it looks like a...Read more
Company wrote 0 private or public responses to the review from Oct 15.
- Easy use of card
I didn't like
- Extended wait on phone when i have lost my card
last several weeks it has been a horrible experience going into this branch with a 180 degree change in employee attitudes. We believe this is stemming from the branch manager Joyce. I would not use this branch. It is time for a change for me. This branch used to one...Read more
Company wrote 0 public responses to the review from Oct 13.
TD Bank in Framingham Massachusetts on Route 9 is the worst bank ever I brought my papers up there with the client with me Power of Attorney papers they said their legal department had to verify I did that on Thursday here it is Thursday again 5 business days and...Read more
Company wrote 0 private or public responses to the review from Oct 11.
td bank my account ending 8779 im just sick and tired my account of not being treated like a customer I OWE $3,422 Right now i made a payment of $115.25 for august 2018 they lost all my checking information during a fraud dispute the routing numbers and checking. they...Read more
Company wrote 0 private or public responses to the review from Sep 28.
We moved to a state where TD is not a presence, so went back to Florida to withdrawal our funds in cash and to close Savings and Checking (leaving our business checking open for now). My husband handed the teller his business debit TD card and his driver's license and...Read more
Company wrote 0 private or public responses to the review from Sep 25.
I didn't like
- Staff able to withdrawal wrong customer money from account
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