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I was trying to log into my td card online account but I forgot both my username and password. They have it set up so that if you have forgotten both, they actually refuse to help you. The dialog box asks for a code that they know they never sent and it looks like a...
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2.8
I liked
  • Easy use of card
I didn't like
  • Extended wait on phone when i have lost my card
#1382478
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last several weeks it has been a horrible experience going into this branch with a 180 degree change in employee attitudes. We believe this is stemming from the branch manager Joyce. I would not use this branch. It is time for a change for me. This branch used to one...
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#1380685
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TD Bank - Power of attorney with death certificate
TD Bank - Power of attorney with death certificate
TD Bank in Framingham Massachusetts on Route 9 is the worst bank ever I brought my papers up there with the client with me Power of Attorney papers they said their legal department had to verify I did that on Thursday here it is Thursday again 5 business days and...
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1.0
#1379085
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td bank my account ending 8779 im just sick and tired my account of not being treated like a customer I OWE $3,422 Right now i made a payment of $115.25 for august 2018 they lost all my checking information during a fraud dispute the routing numbers and checking. they...
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#1368092
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We moved to a state where TD is not a presence, so went back to Florida to withdrawal our funds in cash and to close Savings and Checking (leaving our business checking open for now). My husband handed the teller his business debit TD card and his driver's license and...
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1.0
I didn't like
  • Staff able to withdrawal wrong customer money from account
#1365375
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TD Bank changed their method of integration/connecting with Quicken several months ago for a security upgrade. It took them several months to come up with the fix for the interface so that it would work correctly again. Downtime for all users took months with no...
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1.0
I didn't like
  • Lack of customer care
  • Worst customer service ever they are completely incompetent
  • Incompetence
#1358163
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TD Bank does not notify you when your checking account is negative. When your check bounces, TD charges a $35 penalty fee for the actual deposit of the check, and another $35 penalty fee for the actual rejection of that check. Altogether, the penalty fee for a bounced...
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Anonymous
CHRISTIAN GAYOSO

the more stupid people working in this *** piece *** bank, customer service poor as *** be aware people when go to the dealer ship or looking for a home loan do not make deal ...

#1354992
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TD Bank - Closed my account

My wife signed a check over to me for deposit only. They would not deposit since she is not on the account I was depositing it into. I was not asking for any cash. Closed out the account and will open up one next door. Will never be back.
#1349409
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TD Bank raised my escrow $50 without telling us, we were on TD autopay. We were then short $50 and TD reported me as a non payment to the creditors and ruined my stellar credit score. I have been fighting them for 8 months now to remove the late payment and they said...
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#1342678
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I love that we have this location and it is close to work, but the ATM service is terrible. They have 1 in store ATM and it seems to be down more often than working. Also, the out of service is always at lunch time hours. That location should have two in store ATMs for...
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#1334248
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