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2.0

We were charge a late fee for mistake or a glitch on TD norths end. We called customer service at 8:30pm and didn’t get off the phone until 9:30pm.

We kept getting passed around from one representative to another , until we FINALLY got someone who wanted to take the time to help us and even then we couldn’t get the issue entirely resolved because the final department we needed to speak with closed at 9:00pm.

TOO MANY TD NORTH COSTUMER SERVICE REPRESENTATIVES ARE ASOLUTLY NOT HELPFUL . THIS IS AN ON GOING PROBLEM.

We were passed around to 3 representatives before we found the one that could truly help.

Reason of review: Poor customer service.

TD Bank Cons: Cusomer service abilty to help just blows you off.

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