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1.3

I wanted to open the checking account for $300 bonus and I tried to open online account many times and it said "They can not fine my information in online public record, You have to go to store to open the account". Then I ended up going to the store and showed the teller the $300 promotion and online error page. I specifically asked him can I get $300 bonus if I open in store because of this issue and he said "yes". I asked this question 2 times. Then After following up with them after 6 months the branch said they forgot to add my name to the list of promotion. Then they said they are fixing the issue. After about a year left no one reached me back and I have to follow up every time. Now apparently after all these followup the promotion department is saying you opened in store and are not eligible for the $300. Such a

fraud. They just wanted to trick me to open an account there!

They lie about being the most convenient bank in US.

Call 1-88*-751-**** Wait for 40 min and see your self. After calling them I wanted to talk to the PROMOTION Department that I had problem with and the person told me that no one can talk to them even the representative.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Full refund.

TD Bank Cons: Cusomer service abilty to help just blows you off, Worst customer service ever they are completely incompetent, Slow reaction to fixing their obvious mistake.

Location: 2000 K St NW, Washington, DC 20006, USA

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Guest

Exactly same for me. Everything was clear, but when we talk about the reward, they tried to trick me.

They purposely block the online application and ask you to go in person, to avoid to pay bonus... Not an honest bank.

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