Contact TD Bank Customer Service
TD Bank Phone Numbers and Emails
Toll-Free Number:
-
(888) 751-9000
General Assistance
Customer Service:
-
(888) 751-9000
General Assistance
- (800) 937-2000
Self-Service Phone Line:
-
(877) 700-2913
Cross-border Banking
TD Bank Email:
TD Bank Contact Information
TD Bank Website:
TD Bank Online Chat:
Corporate Office Address:
Summary of TD Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TD Bank Customer Service?
Account Question:
- “My account”
- “Requirements in order to open an account”
- “Can't get my balance on the Internet telling me to call you”
Payments and Charges Question:
- “Need to make payment.”
- “Am call abt my check deposited”
- “Transaction Issues”
Cards Question:
- “Need debt card number”
- “The atm kept my card”
- “Stolen card”
Request for Information Question:
- “I need to know when i will received my card its been two weeeks”
- “Checking account”
- “Find out information”
Product/ Service Question:
- “I'm trying to buy a home”
- “Loan documents”
- “I applied for a loan was given a 300k pre aqua and the was told i could not qualified for it”
Staff Question:
- “Costumer service”
- “Bc ive been lied to by 2 customer service agents and 2 supervisors”
- “Customer service”
Activation/ Cancellation Question:
- “Need to activate my atm card”
- “Cancel check”
- “Cancel card”
Employment Question:
- “Pay off”
- “Mortgage pay off”
Refund Question:
- “Refund”
- “Would like a refund for a td gift card never used however fees took up the entire gift card basically feel like this is fraud having the expiration date is deceiving”
Return/ Replace Question:
- “Replace bankcard”
- “Replacement card because can't access my funds because of fraud”
Shipping and Delivery Question:
- “Did not receive my debit card requested last week”
- “To get the 888665 phone number”
Other Question:
- “Open accont”
- “To enquire”
- “I need to order check book”
About
Customer Care, Banking Service, Online Banking
Account, Checking Account, Gift Card
Pros: Employees at my local branch, Long hours to customers, Open 5 days, Excellent service at the branch, Easy use of card
Cons: Cusomer service abilty to help just blows you off, Incompetence, Phone service, Lack of customer care, Rude lack of customer service
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TD Bank, America's Most Convenient Bank, is one of the 15 largest commercial banks in the United States. TD Bank was founded in 1852. TD Bank offers a broad array of retail, small business and commercial banking products and services to more than 6.5 million customers in Connecticut, Delaware, the District of Columbia, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Vermont and Virginia.
TD Bank is ranked 146 out of 761 in Banks category
Canada, USA
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