TD Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 751-9000
    General Assistance

Customer Service:

  • (800) 937-2000

Self-Service Phone Line:

  • (877) 700-2913
    Cross-border Banking
  • (800) 815-6849
    Home Equity Loans and Lines of Credit
  • (866) 325-4516
    Mortgage Loans
  • (800) 400-3603
    TD Ameritrade
  • (888) 561-8861
    TD Cards
  • (888) 568-7130
    TD Connect Card
  • (855) 219-8050
    TD Go Card
  • (866) 235-1248
    TD Wealth

TD Bank Email:

Jobs/ Career
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TD Bank Contact Information

TD Bank Website:

TD Bank Help Center:

Corporate Office Address:

TD Bank Operations Center
P.O. Box 219
Lewiston, Maine 04243-0219
United States
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TD Bank Rating Based on 303 Reviews

Rating details

1.4
more details
Customer service
Reliability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of TD Bank Customer Service Calls

763 TOTAL
CALLS
06:46 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TD Bank Customer Service?

Account Question:

  • “To put a new password”
  • “Reopen account and need to see statement”
  • “Freeze my account”

Payments and Charges Question:

  • “I need to change my billing address”
  • “Unauthorised transactions”
  • “Lost debit card”

Cards Question:

  • “Limit on card”
  • “My card does not work When I tried to use it to go into my savings account”
  • “My card was charged 13.90 from Amazon on February 22,2022”

Request for Information Question:

  • “Checking account”
  • “How to get cash on atm abroad”
  • “Need help with pin #”

Product/ Service Question:

  • “Car loan”
  • “Daily withdrawal increase”
  • “Unverified withdrawal”

Staff Question:

  • “Poor customer service”
  • “Costumer service”
  • “Bc ive been lied to by 2 customer service agents and 2 supervisors”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Need to activate my atm card”
  • “Cancel check”

Return/ Replace Question:

  • “Replacement cars”
  • “Replace bankcard”
  • “Replacement card because can't access my funds because of fraud”

Employment Question:

  • “Pay off”
  • “Mortgage pay off”

Website/ Application Question:

  • “Is the website down?”
  • “App problem”

Refund Question:

  • “Refund”
  • “Would like a refund for a td gift card never used however fees took up the entire gift card basically feel like this is fraud having the expiration date is deceiving”

Shipping and Delivery Question:

  • “Did not receive my debit card requested last week”
  • “To get the 888665 phone number”

Other Question:

  • “I need to speak to a rep”
  • “Passcode”
  • “Helpless”

About

Top TD Bank Services

Customer Care, Banking Service, Online Banking

Top TD Bank Products

Account, Checking Account, Gift Card

TD Bank Pros and Cons

Pros: Employees at my local branch, Long hours to customers, Easy use of card, Open 5 days, Excellent service at the branch

Cons: Cusomer service abilty to help just blows you off, Incompetence, Rude lack of customer service, Poor communication, Phone service

Related Companies

TD Bank Group, Td Canada Trust

Summary

TD Bank, America's Most Convenient Bank, is one of the 15 largest commercial banks in the United States. TD Bank was founded in 1852. TD Bank offers a broad array of retail, small business and commercial banking products and services to more than 6.5 million customers in Connecticut, Delaware, the District of Columbia, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Vermont and Virginia.

TD Bank reviews and complaints

TD Bank is ranked 192 out of 793 in Banks category

Area Served

Canada, USA

Payment Methods

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