TD Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 751-9000
    General Assistance

Customer Service:

  • (888) 751-9000
    General Assistance
  • (800) 937-2000

Self-Service Phone Line:

  • (877) 700-2913
    Cross-border Banking
  • (800) 815-6849
    Home Equity Loans and Lines of Credit
  • (866) 325-4516
    Mortgage Loans
  • (800) 400-3603
    TD Ameritrade
  • (888) 561-8861
    TD Cards
  • (888) 568-7130
    TD Connect Card
  • (855) 219-8050
    TD Go Card
  • (866) 235-1248
    TD Wealth

TD Bank Email:

Jobs/ Career
More phone numbers and emails Less phone numbers and emails

Issues fixed by TD Bank

Issue

Service fee is killing my business

Resolution

«Company fixed the issue and I have been provided with apology. Td came in and helped solved the problem.»

by Andrew K Ryt

TD Bank Contact Information

TD Bank Website:

TD Bank Online Chat:

Corporate Office Address:

TD Bank Operations Center
P.O. Box 219
Lewiston, Maine 04243-0219
United States
Edit Business Info

TD Bank Rating Based on 285 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

Summary of TD Bank Customer Service Calls

455 TOTAL
CALLS
07:33 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TD Bank Customer Service?

Account Question:

  • “My account”
  • “Requirements in order to open an account”
  • “Can't get my balance on the Internet telling me to call you”

Payments and Charges Question:

  • “Need to make payment.”
  • “Am call abt my check deposited”
  • “Transaction Issues”

Cards Question:

  • “Need debt card number”
  • “The atm kept my card”
  • “Stolen card”

Request for Information Question:

  • “I need to know when i will received my card its been two weeeks”
  • “Checking account”
  • “Find out information”

Product/ Service Question:

  • “I'm trying to buy a home”
  • “Loan documents”
  • “I applied for a loan was given a 300k pre aqua and the was told i could not qualified for it”

Staff Question:

  • “Costumer service”
  • “Bc ive been lied to by 2 customer service agents and 2 supervisors”
  • “Customer service”

Activation/ Cancellation Question:

  • “Need to activate my atm card”
  • “Cancel check”
  • “Cancel card”

Employment Question:

  • “Pay off”
  • “Mortgage pay off”

Refund Question:

  • “Refund”
  • “Would like a refund for a td gift card never used however fees took up the entire gift card basically feel like this is fraud having the expiration date is deceiving”

Return/ Replace Question:

  • “Replace bankcard”
  • “Replacement card because can't access my funds because of fraud”

Shipping and Delivery Question:

  • “Did not receive my debit card requested last week”
  • “To get the 888665 phone number”

Other Question:

  • “Open accont”
  • “To enquire”
  • “I need to order check book”

About

Top TD Bank Services

Customer Care, Banking Service, Online Banking

Top TD Bank Products

Account, Checking Account, Gift Card

TD Bank Pros and Cons

Pros: Employees at my local branch, Long hours to customers, Open 5 days, Excellent service at the branch, Easy use of card

Cons: Cusomer service abilty to help just blows you off, Incompetence, Phone service, Lack of customer care, Rude lack of customer service

Related Companies

TD Bank Group, Td Canada Trust

Summary

TD Bank, America's Most Convenient Bank, is one of the 15 largest commercial banks in the United States. TD Bank was founded in 1852. TD Bank offers a broad array of retail, small business and commercial banking products and services to more than 6.5 million customers in Connecticut, Delaware, the District of Columbia, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Vermont and Virginia.

TD Bank reviews and complaints

TD Bank is ranked 146 out of 761 in Banks category

Area Served

Canada, USA

Payment Methods

Edit Description

Compare TD Bank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Scotiabank
632 reviews
1.4
Chase Bank
1842 reviews
1.5
Bank Of America
1649 reviews
1.5
Write a review
Do you have something to say about TD Bank? What happened? What can we help you with?
Submit review Don't show this popup