Contact TD Bank Customer Service
TD Bank Phone Numbers and Emails
Toll-Free Number:
-
(888) 751-9000General Assistance
Customer Service:
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(800) 937-2000
Self-Service Phone Line:
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(877) 700-2913Cross-border Banking
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(800) 815-6849Home Equity Loans and Lines of Credit
TD Bank Email:
TD Bank Contact Information
TD Bank Website:
TD Bank Help Center:
Corporate Office Address:
Summary of TD Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TD Bank Customer Service?
Account Question:
- “To put a new password”
- “Reopen account and need to see statement”
- “Freeze my account”
Payments and Charges Question:
- “I need to change my billing address”
- “Unauthorised transactions”
- “Lost debit card”
Cards Question:
- “Limit on card”
- “My card does not work When I tried to use it to go into my savings account”
- “My card was charged 13.90 from Amazon on February 22,2022”
Request for Information Question:
- “Checking account”
- “How to get cash on atm abroad”
- “Need help with pin #”
Product/ Service Question:
- “Car loan”
- “Daily withdrawal increase”
- “Unverified withdrawal”
Staff Question:
- “Poor customer service”
- “Costumer service”
- “Bc ive been lied to by 2 customer service agents and 2 supervisors”
Activation/ Cancellation Question:
- “Cancel an order”
- “Need to activate my atm card”
- “Cancel check”
Return/ Replace Question:
- “Replacement cars”
- “Replace bankcard”
- “Replacement card because can't access my funds because of fraud”
Employment Question:
- “Pay off”
- “Mortgage pay off”
Website/ Application Question:
- “Is the website down?”
- “App problem”
Refund Question:
- “Refund”
- “Would like a refund for a td gift card never used however fees took up the entire gift card basically feel like this is fraud having the expiration date is deceiving”
Shipping and Delivery Question:
- “Did not receive my debit card requested last week”
- “To get the 888665 phone number”
Other Question:
- “I need to speak to a rep”
- “Passcode”
- “Helpless”
About
Customer Care, Banking Service, Online Banking
Account, Checking Account, Gift Card
Pros: Employees at my local branch, Long hours to customers, Easy use of card, Open 5 days, Excellent service at the branch
Cons: Cusomer service abilty to help just blows you off, Incompetence, Rude lack of customer service, Poor communication, Phone service
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TD Bank, America's Most Convenient Bank, is one of the 15 largest commercial banks in the United States. TD Bank was founded in 1852. TD Bank offers a broad array of retail, small business and commercial banking products and services to more than 6.5 million customers in Connecticut, Delaware, the District of Columbia, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Vermont and Virginia.
TD Bank is ranked 192 out of 793 in Banks category
Canada, USA
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