I set up 3 bank accounts for my elderly mother with TD Bank and im a joint account owner and they have my Power of Attorney on file. Despite that Ive been unable to transfer funds into her checking account by phone.
Their local branch office is still closed other than drive up window with up to a one hour wait. I have never had a good experience calling TD Bank. Their 24/7 telephone banking is horrible. They are not Americas most convenient bank and should be barred from claiming so.
They are preventing a 95 year old to access her money and pay her assisted living facility rent. Horrible bank
User's recommendation: I would not recommend using TD Bank.
Preferred solution: Let the company propose a solution.
TD Bank Pros: Locations.
TD Bank Cons: Telephone banking sucks.
Location: 285 Broadway, Monticello, NY 12701