TD Bank
Reviews and Complaints
Secaucus NJ branch tellers service is HORRIBLE
No toll free umber for customers who travel overseas
Td Bank - Mortgage Review from Warwick, Rhode Island
Overdraft Fees
Yet another ridiulously high overdraft fee! The "discretionary overdraft protection" (at their discretion of course) is another way for TD Bank to use "customer service" to extort outrageous fees from their hard working customers.
I was charged $35.00 for an overdraft that was less than $6.00.
Then I was charged another $35.00 for another overdraft that happened only because they took the first $35.00 out of mt account EVEN THOUGH that fee was not on my statment when I checked and transferred money to cover the first overdraft.
TD bank is NOT customer friendly at all!!! To sum it all up, TD Bank charges outrageously high fees, does not post them to your account in a timely manner and then charges more fees to cover the original fees!
- Outrageously high fees
- Overdraft fees
- Non-ethical charges
Preferred solution: Full refund
Td Bank Customer Care Review
Td Bank - Manager Review from Allentown, Pennsylvania
Td Bank - Business Checking Account Review from Baltimore, Maryland
Cheque Frauds
Preferred solution: Full refund
TD Ban: MOST convenient way to STEAL from you
I would give NO stars but this site demands one to publish this review so please disregard it completely. This bank robs you using overdraft charges.
Pending transactions are the new way to rob hard working families out of hundreds of dollars a year. We are only in the month of June and so far my statement has a tally of over $700 in overdraft charges. Basically, if i purchased 7 items under $10 with $5 dollars in my account knowing that my husbands direct deposit goes in the next day, TD will let a pending transaction go through right before 8 pm when you blink thinking your good till the next day allowing you no time rush to the bank to replenish the funds to then hit you $35 on each transaction for a whopping $245 because a Gas station charge goes through that late in the day. If you cant clearly see that as a scam then they must really consider hard working struggling Americans to be the biggest idiots on the planet.
That's how they value their customers as they claim to be the MOST convenient bank to Conveniently steal your hard earned cash with their sneaky tactics. So much so that they recently changed how transactions are processed to cover themselves. I recently graduated nursing school and my poor husband has struggled working hard to support his two young daughters while supporting me through school. We didn't think that we would go through this so many times just to realize unless you had your banking app open and refreshed everyday at 8 pm with your spouse standing at the ATM to deposit pennies; that would be the safest way to prevent the Overdraft Scam.
Please do your best to bank anywhere else and save yourselves the stress and trauma that my families endured dealing with TD bank. They don't value customers and their favorite line is "I'm Sorry" while the rob you blind.
- Non-ethical charges
- Poor management
- Cusomer service abilty to help just blows you off
Preferred solution: Closing my account
Most Convenient Bank to Handle All Their Screw Ups!!!
Td Bank Account Review
TDBANK BILLPAY IS DOWN
Employee Stole My Account Info -- I'm Penalized
FRAUD AGAINST MYSELF? WORST BANK EVER!
I have been a loyal customer to TD Bank for about 5 years. I do alot of business online and always charge my debit card for large purchases.
3 months ago, they flagged my account and froze my funds. I called them and they said they had to send AN EMAIL to their fraud department so they can lift the restriction. In my mind I'm thinking sending a carrier pigeon from wwi would get the message there faster! I mean, let's take a minute to really digest what is happening here...I am in the middle of making a large business transaction, they freeze my funds because their systems are too inadequate to tell 1.
Has this customer shopped on this site before? 2. Has he ever spent this dollar amount? To both questions, it is a bold, YES.
Now, I may lose out on this great deal because I have to wait 2 hours since this mysterious fraud department doesn't have phone service!!! I couldn't believe this, but I accepted it and later that day my card was working again. Today, I try to make another purchase on the same website, and the same exact thing happens, only this time, when I call, the agent insists there is nothing wrong with my account and there are no flags or limitations. I hang up and try the charge again...DENIED.
I call them once more..this time I say, "look, you're not going anywhere until this transaction is finalized". The rep stays on the phone after I try the charge 3 times! And STILL he does not see anything on his system...Finally, he says, "let me send an email to our fraud department, JUST IN CASE there is something I can't see on my system" ARE YOU *** KIDDING ME?? How disorganized, how incompetent can these people and their systems be??
I let him do what this parasite has to do and I hang up. 3 hours ago, I decide to take my 3 kids, all under the age of 6 to Walmart, as always, you go in for dish soap and walk out with a cart full of everything..but the soap. The kids each have a toy, they are anxious to open them; I finally reach the cashier and swipe my card...D-E-C-L-I-N-E-D!!! I was in total shock!!
I said no, this can't be, let me try again..the line is growing and I am declined once more! I think quickly and say, wait a minute let me try the ATM. Well, to my surprise only a receipt prints and it reads "Suspect Fraud". I am completely appalled by this!
I am a fraud, against myself! I do so much business with these people, so many funds pass through all 6 of my accounts for me to be slapped in the face with this embarrassing occurrence. I go back to the cashier, apologize to the people on line and say look, void the transaction, I have to come back, unless, you take checks? She says yes, no problem!
And OF COURSE she puts the check through the machine and it too, comes back...DECLINED. I immediately call these incompetent fools and give them an earful, I am not ever going to give my business to this bottom of the totem pole bank who can't even afford raised letters on their debit cards for their beloved customers! As I was on the phone with the rep I made sure she heard me tell everyone on line, TO NOT USE THESE AMMETERS UNDER ANY CIRCUMSTANCES!
AND I WILL CONTINUE TO TELL MY STORY AND DISCOURAGE EVERYONE FROM USING THEM!! TD BANK SUCKS AND EVERYONE SHOULD STAY FAR, FAR AWAY!!!!!!
Preferred solution: Let the company propose a solution
Review in Banks category from Plainsboro, New Jersey
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Hasn't it occurred to you that if you keep an adequate amount of money in your account you won't be charged an overdraft fee? You can decline overdraft "protection" on your bank's website. Those financially responsible do not need this "service." This is not rocket science.